Iranian Journal of Information Science and Technology

Vol 5, No 1, ISSN 1726-8125, 2007

OBSTACLES TO IT INTRODUCTION IN THE SUDANESE COMMERCIAL BANKING INDUSTRY

M. O. SHEREIF MAHDI , Ph.D.,Assistant Professor of Management, Dhofar University,Department of Management, Marketing & Information Systems, Sultanate of Oman

Abstract

This paper draws on empirical research conducted in Sudan to examine the process of management of IT and organizational change in Sudanese Banking Industry (SBI). The study used dual methodology which included quantitative and qualitative techniques and focused on presenting findings on the process of managing and implementing IT in the SBI. Deductive and inductive data present very strong evidence to support the hypotheses that the General Managers do not view IT change as a key element of their work and this limited involvement constrains the process of change. Decision-making process to implement IT in the SBI was a top down model, and the main reason for the adoption of IT in Sudanese banks was to provide better banking services.

Keywords - Mixed Methods, IT, Technological Change, Banking, Developing Countries, Sudan.

email: m_mahdi@du.edu.om